Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
Last updated: October 27, 2024
Information We Collect
When you use our services or contact us, we may collect the following information:
- Personal information such as name, email address, phone number, and home address
- Service preferences and cleaning requirements
- Communication records and service history
- Payment information (processed securely through third-party providers)
- Website usage data and analytics
How We Use Your Information
We use your information to:
- Provide and improve our cleaning services
- Communicate with you about appointments and service updates
- Process payments and maintain service records
- Send promotional offers and newsletters (with your consent)
- Comply with legal obligations
- Analyze and improve our website and services
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- To our trusted service providers who assist in operating our business
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and restricted access to personal data.
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of your data
- Lodge a complaint with privacy authorities
Cookies and Analytics
Our website uses cookies and analytics tools (including Google Analytics) to improve your experience and understand how our site is used. You can control cookie preferences through your browser settings.
Contact Information
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
Questions?
If you have any questions about this privacy policy or how we handle your personal information, please don't hesitate to contact us at [email protected]